April 2nd-Delivering Service Excellence
View the archived version here
Description: Listen in this month to hear about how to better connect with your clients on on a personal level, leverage technology to deliver better service, and how to align vendors with your service model. Finally you will learn how to aquire and retain employee benefits clients.
Moderator: Molly Bernhart, Managing Editor, Employee Benefit Adviser
molly.bernhart@sourcemedia.com
Speakers:
Robert J. Neilsen, President and founder of Chicago-based LeaderLabs, Inc.
Daniel Buckle, Principal of Sugar Land, Texas-based Employee Benefit Resources of South Texas
Mark Schwendeman, President of Marietta, Ohio-based Schwendeman Agency, Inc.
