State Insurance Departments
Each state has its own insurance department to oversee all types of insurance. The following offices are responsible for enforcing laws and regulations, and will provide the public with helpful information. Toll-free numbers are good for in-state use only. (Asterisk indicates no toll-free number.)
Alabama Alabama Insurance Department 135 South Union Street Montgomery, Alabama 36130-3401 (205) 269-3550
Alaska Alaska Insurance Department 3601 C Street, Suite 740 Anchorage, Alaska 99503 (907) 465-2515
American Samoa American Samoa Insurance Department Office of the Governor Pago Pago, American Samoa 96797 011 (684) 633-4116
Arizona Arizona Insurance Department Consumer Affairs and Investigation Division 3030 N. Third Street Phoenix, Arizona 85012 (602) 912-8442
Arkansas Arkansas Insurance Department Consumer Service Division 400 University Tower Building 12th and University Streets Little Rock, Arkansas 72204 (501) 371-1813 (800) 852-5494
California California Insurance Department Consumer Counseling Program for Seniors Ronald Reagan Building 300 South Spring Street Los Angeles, California 90013 (213) 346-6055 (800) 927-4357
Colorado Colorado Insurance Division Consumer Counseling Program for Seniors 1560 Broadway, Suite 850 Denver, Colorado 80202 (303) 893-7499
Connecticut Connecticut Insurance Department 153 Market Street, 11th Floor Hartford, Connecticut 06103 (203) 297-3898
Delaware Delaware Insurance Department 841 Silver Lake Boulevard Dover, Delaware 199901 (302) 739-4251 (800) 282-8611
District of Columbia District of Columbia Insurance 441 4th Street, NW 8th Floor Washington, DC 20001 (202) 727-8000, ext. 3041
Florida Florida Department of Insurance Consumer Counseling Program for Seniors State Capitol Plaza Level Eleven Tallahassee, Florida 32399-0300 (800) 342-2762 (904) 922-3133
Georgia Georgia Insurance Department 2 Martin Luther King, Jr., Drive 704 West Tower Atlanta, Georgia 30334 (404) 656-2070
Guam Dept. of Revenue & Taxation Consumer Counseling Program for Seniors Gov't. of Guam 378 Chalan San Antonio Tamuning, Guam 96911 011-671-477-5146
Hawaii Hawaii Department of Commerce and Consumer Affairs Insurance Division P.O. Box 3614 Honolulu, Hawaii 96811 (808) 586-2790
Idaho Idaho Insurance Department Consumer Counseling Program for Seniors 700 West State Street Boise, Idaho 83720 (208) 334-4350 (800) 721-3272
Illinois Illinois Insurance Department Consumer Counseling Program for Seniors 320 W. Washington Street, 4th Floor Springfield, Illinois 62767 (217)782-0004
Indiana Indiana Insurance Department Senior Health Insurance Information Program (SHIIP) 311 W. Washington Street, Suite 300 Indianapolis, Indiana 46204-2787 (800) 622-4461 (800) 452-4800
Iowa Iowa Insurance Division Consumer Counseling Program for Seniors Lucas State Office Building E. 12th & Grand Streets, 6th Floor Des Moines, Iowa 50319 (515) 281-5705 (515) 242-5190
Kansas Kansas Insurance Department Consumer Counseling Program for Seniors 420 S.W. 9th Street Topeka, Kansas 66612 (913) 296-7829 (800) 432-2484
Kentucky Kentucky Insurance Department Consumer Counseling Program for Seniors 215 West Main Street P.O. Box 517 Frankfort, Kentucky 40602 (502) 564-6088
Louisiana Louisiana Insurance Department P.O. Box 94214 Baton Rouge, Louisiana 70804-9214 (504) 342-1259
Maine Maine Bureau of Insurance Consumer Division State House, Station 34 Augusta, Maine 04333 (207) 582-8707 (800) 300-5000
Maryland Maryland Insurance Department Consumer Counseling Program for Seniors 501 St. Paul Place, 7th Floor South Baltimore, Maryland 21202-2272 (410) 225-1270 (800) 492-6116
Massachusetts Massachusetts Insurance Division Consumer Services Section 470 Atlantic Avenue, 6th Floor Boston, Massachusetts 02110 (617) 521-7750 (617) 521-7777
Michigan Michigan Insurance Department Consumer Counseling Program for Seniors P.O. Box 30220 Lansing, Michigan 48909 (517) 373-0240 (517) 373-9273
Minnesota Minnesota Insurance Department Department of Commerce 133 E. 7th Street St. Paul, Minnesota 55101 (612) 296-2488
Mississippi Mississippi Insurance Department Consumer Counseling Program for Seniors P.O. Box 79 Jackson, Mississippi 39205 (601) 359-2130 (800) 562-2957
Missouri Missouri Division of Insurance Consumer Services Section P.O. Box 690 Jefferson City, Missouri 65102-0690 (800) 726-7390 (314) 751-2640
Montana Montana Insurance Department 126 N. Sanders Mitchell Building, Room 270 Helena, Montana 59601 (800) 332-6148 (406) 444-2040
Nebraska Nebraska Insurance Department Terminal Building 941 O Street, Suite 400 Lincoln, Nebraska 68508 (402) 471-2201
Nevada Insurance Division Consumer Counseling Program for Seniors 1665 Hot Springs Road Capitol Complex Carson City, Nevada 89710 (702) 367-1218 (800) 992-0900
New Hampshire New Hampshire Insurance Department Life and Health Division 169 Manchester Street Concord, New Hampshire 03301 (603) 271-2261
New Jersey New Jersey Insurance Department Consumer Counseling for Medicare Enrollees 20 W. State Street CN325 Roebling Building Trenton, New Jersey 08625 (609) 984-3347 (609) 292-4757
New Mexico New Mexico Insurance Department Consumer Counseling Program for Seniors P.O. Drawer 1269 Santa Fe, New Mexico 87504-1269 (505) 827-7640 (800) 947-4722
New York New York Insurance Department Consumer Counseling Program for Seniors 160 W. Broadway New York, New York 10013 (212) 602-0488 (800) 342-3736
North Carolina North Carolina Insurance Department Consumer Counseling Program for Seniors P.O. Box 26387 Raleigh, North Carolina 27611 (919) 733-0111 (800) 662-7777
North Dakota North Dakota Insurance Department 600 E. Boulevard Avenue Bismarck, North Dakota 58505-0320 (800) 247-0560 (701) 224-2443
Ohio Ohio Insurance Department Consumer Counseling Program for Seniors 2100 Stella Court Columbus, Ohio 43266-0566 (614) 644-3376 (800) 686-1526
Oklahoma Oklahoma Insurance Department Consumer Counseling Program for Seniors P.O. Box 53408 Oklahoma City, Oklahoma 73152-3408 (405) 521-6628 (800) 522-0071
Oregon Oregon Department of Consumer and Business Services Consumer Counseling Program for Seniors 200 Labor and Industry Building Salem, Oregon 97310 (503) 378-4484
Pennsylvania Pennsylvania Insurance Department 1326 Strawberry Square Harrisburg, Pennsylvania 17120 (717) 787-2317 (814) 871-4466 (215) 560-2630 (412) 565-5020
Puerto Rico Puerto Rico Insurance Department Fernandez Juncos Station P.O. Box 8330 Santurce, Puerto Rico 00910 (809) 722-8686
Rhode Island Rhode Island Insurance Division 233 Richmond Street, Suite 233 Providence, Rhode Island 02903-4233 (401) 277-2223
South Carolina South Carolina Insurance Department Consumer Services P.O. Box 100105 Columbia, South Carolina 29202-3105 (803) 737-6150 (800) 768-3467
South Dakota South Dakota Insurance Department Consumer Inquiries Life & Health Pierre, South Dakota 57501-3940 (605) 773-3563
Tennessee Tennessee Department of Commerce and Insurance Consumer Counseling Program for Seniors 500 James Robertson Parkway Nashville, Tennessee 37243-0565 (800) 342-4029 (615) 741-4955
Texas Texas Department of Insurance Consumer Protection 333 Guadalupe Street Austin, Texas 78701
(512) 463-6169
(800) 578-4677 or P.O. Box 149104
Austin. Texas 78714-9104
Consumer Helpline (800) 252-3439 (512) 463-6515
Utah Utah Insurance Department Consumer Inquiries 3110 State Office Building Salt Lake City, Utah 84114-1201 (801) 538-3874 (800) 439-3805
Vermont Division of Insurance Dept. Banking, Insurance and Securities Consumer Services 89 Main Street, Drawer 20 Montpelier, Vermont 05602 (802) 828-3301
Virgin Islands Virgin Islands Insurance Department Kongens Garde No. 18 St. Thomas, Virgin Islands 00802 (809) 772-2991
Virginia Virginia Insurance Department Consumer Counseling Program for Seniors P.O. Box 1157 Richmond, Virginia 23209 (804) 371-9074 (800) 552-7945
Washington Washington Insurance Department Consumer Counseling Program for Seniors P.O. Box 40255 Olympia, Washington 98504 (800) 562-6900 (206) 664-9272
West Virginia West Virginia Insurance Department Consumer Counseling Program for Seniors 2019 Washington Street, E. Charleston, West Virginia 25305 (304) 348-3386 (800) 642-9004
Wisconsin Wisconsin Insurance Department Consumer Counseling Program for Seniors P.O. Box 7873 Madison, Wisconsin 53707 (608) 266-2728 (800) 236-8517
Wyoming Wyoming Insurance Department Herschler Building 122 W. 25th Street Cheyenne, Wyoming 82002 (307) 777-7402 (800) 438-5768
